Terms of service
OVERVIEW
Welcome to PawJoyz! Throughout the site, the terms “we”, “us” and “our” refer to PawJoyz. PawJoyz operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a curated shopping experience (the “Service”). PawJoyz is powered by Shopify, which enables us to provide the Service to you.
These Terms of Service, together with any policies mentioned herein (collectively, the “Terms of Service” or “Terms”), set forth your rights and responsibilities when using the Service.
Please read these Terms of Service carefully. They contain important information regarding your legal rights and cover aspects such as disclaimers and limitations of liability. By accessing, using, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy [Link]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Service.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this Service on devices you own, purchase, or manage.
To use the Service, including accessing or browsing our online store or purchasing any products, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all necessary rights to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, or assign your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your device’s display of any color will be accurate.
We do not warrant that the quality or appearance of any products or services purchased or obtained by you will meet your expectations. All descriptions of products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. PawJoyz reserves the right to accept or decline your order for any reason. An order is only formed once confirmed and accepted by us. We must receive and process your payment before an order is accepted. Once an order is accepted, PawJoyz may not be able to accommodate cancellation requests. If we change or cancel an order, we will attempt to notify you via the email or billing information provided at the time the order was made.
Your purchase may only be returned or exchanged in accordance with our Refund Policy [Link]. You represent that your purchase is for personal or household use only and not for commercial resale or export.
SECTION 4 - PRICE AND BILLING
Prices for our products are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Unless otherwise stated, prices do not include taxes, shipping, handling, or import duties.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You represent and warrant that: (i) the credit card information you supply is true and complete; (ii) you are duly authorized to use such credit card; and (iii) you will pay all charges incurred at the posted prices, including all applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for delays in shipment or delivery. All delivery times are estimates only and cannot be guaranteed. We are not liable for delays caused by carriers, customs processing, or circumstances beyond our control. Risk of loss and title for products pass to you upon our delivery to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
Our Service, including all trademarks, text, images, product reviews, and designs, is owned by PawJoyz, its affiliates, or its licensors and is protected by US and international copyright and trademark laws. You may use the Service for personal, non-commercial use only. Any unauthorized use of the Service may violate intellectual property laws.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties of any kind.
SECTION 8 - THIRD-PARTY LINKS
Certain content available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party materials.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
PawJoyz is powered by Shopify, which allows us to provide the Service to you. However, any sales and purchases made in our store are directly between you and PawJoyz. By using the Service, you acknowledge and agree that Shopify is not responsible for any aspect of the sales conducted between you and PawJoyz, including any injury, damage, or loss resulting from the purchase of products. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your transactions with PawJoyz.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Service is subject to our Privacy Policy [Link]. By using the Service, you acknowledge that you have read and understood the Privacy Policy.
SECTION 11 - FEEDBACK
If you provide suggestions, feedback, or comments ("Feedback"), you grant us a perpetual, worldwide, royalty-free license to use, copy, modify, and display such Feedback for any purpose, including commercial use.
SECTION 12 - ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to upload or transmit viruses or any other type of malicious code; (e) to use any robot, spider, or automated device to access the Service.
SECTION 14 - AGENTS
14.1 This section applies if you use or deploy an "Agent" (software acting autonomously on your behalf) to access the Service. 14.2 No Agent may access the Service unless it identifies itself strictly according to Section 14.4. 14.3 We may use technical measures to limit Agent access. 14.4 Agents must: (1) identify as an Agent in all HTTP/HTTPS requests with "Agent/[Agent Name]"; (2) not hide or obscure the fact that the interaction is from an Agent; (3) answer truthfully to prompts designed to distinguish humans from computers.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Service at any time without notice. Upon termination, sections regarding Intellectual Property, Feedback, Disclaimers, and Limitation of Liability shall survive.
SECTION 16 - DISCLAIMER OF WARRANTIES
The Service and all products are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties of merchantability, quality, and fitness for a particular purpose.
SECTION 17 - LIMITATION OF LIABILITY
In no case shall PawJoyz, our directors, employees, or Shopify be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including lost profits or lost data, arising from your use of the Service or any products.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold PawJoyz and Shopify harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us.
SECTION 21 - ASSIGNMENT
You may not assign your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without your consent.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the jurisdiction where PawJoyz is headquartered. You agree to the personal jurisdiction of the courts in that location.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at wenwu060@gmail.com.
Contact Address: 1st Floor, Shengxiang Mansion, Jingdong Ecommerce Industrial Park, Shunhe Town, Suyu District, Suqian City, Jiangsu Province, 223800, China